VISA, MasterCard, American Express, Money Orders, personal or business cheques will be accepted. However, orders paid by cheque may be delayed up to two weeks in order for the cheque to clear the bank. SORRY, NO C.O.D. ORDERS and WE DO NOT ACCEPT DISCOVER CARDS. We gratefully accept Federal, Provincial, Municipal Government and Crown Corporation and School Board purchase orders. But they must be accompanied by a valid Purchase Order. If in doubt, call for details. Credit cards can only be accepted for Internet orders.
We do a great deal of custom turning. To begin with we need a scaled drawing or photo (image) including the size and wood species that you require and of course the number of pieces you require.
We will quote a per piece price FOB our location in Rockwwod, shipping and any taxes are extra.
Custom orders require a deposit before any work begins. Custom work is non-returnable.
Guarantee: NO Change
Return Policy: No Change
We ship the least expensive way . We do not add any handling or administrative charge. We only charge shipping based on what we are charged by the carriers.
If you have an account with a courrier we can ship the product charged directly to your account. Larger shipments are shipped by the least expensive common carrier.
Internet discounts and specials: No change
If you need your order in a shorter period of time we will be happy to quote you our low courier rates. However, we do not guarantee when your order will be delivered. We will advise you when it will be shipped, by what courier and by what method you select after that it is the responsibility of the courier.
From time to time we offer online Internet promotions which may include sale pricing, close outs, over runs, discontinued items or free bonuses with certain purchases. To check this out click on the “Specials” link in the header of each page. If there is no “Specials” link, then we currently are not offering any Internet Specials.
Guarantee 100% Total Customer Satisfaction
No returns will be accepted without prior approval. All returns must be prepaid and returned within 30 days of purchase in their original package along with the original invoice. No invoice, No prior authorization, No refund, No exceptions. Returns that are not our fault will be subject to a 25% restocking charge and the cost of return freight.
Safety & Privacy
For your safety and privacy, Woodturners does not keep credit card numbers on file, nor under any circumstances will we sell or give out our customer mailing list. Click Here for our detailed Privacy & Security Policy.